CorSano Workouts

You can book your appointments with Michele via email. Appointments are booked on a first come, first served and availability basis. If you purchase a 5 or 10 Private or Semi-private Package, then we recommend establishing a weekly fixed appointment day and time to ensure that you can use all of your pre-paid sessions before they expire. CorSano Pilates does not send appointment reminders, but please feel free to contact Michele if you need an appointment confirmation or wish to reschedule your appointment.

Payments are due 24 hours before your appointment. Ideally, payments are made via e-transfer or PayPal. There is an additional 5% service charge when paying via PayPal. We do not accept debit or credit cards. CorSano Pilates reserves the right to charge a client’s account in the event of a no-show or late cancellation.

An individual client can purchase only one pre-paid Session Package at a time. An individual client who takes Semi-private and Private Sessions can purchase one Package for each type of service, for a total of two Session Packages (i.e., one Private and one Semi-private Session Package). Unless otherwise specified, all pre-paid Sessions and Session Packages expire 6 months from the date of purchase. The 6 month Package validity period includes public holidays and client absences. All sales are final.

Gift certificates are available for all services up to a maximum of one 5 or 10 Private or Semi-private Session Package per recipient. When the recipient of a gift certificate books and uses the first session associated with their gift, the Session Package is activated and will expire within one year of activation, or first use. If a purchased gift certificate is not used or activated within one year of purchase, the monetary value (at the time of purchase) may be applied to the purchase of CorSano Pilates services at the current price.

If you need to cancel or reschedule your private session or semi-private session, please give us at least 24 hours’ notice or payment will be due in full. Please confirm your cancellation via text message, phone message or email. This policy applies to in-studio and on-line private and semi-private sessions. Please see the on-line FAQ’s for more information about on-line group class payments and cancellations.

Please leave your shoes at the studio entrance. Non-skid socks are preferred for safety and cleanliness, but you may wear regular socks or bare feet. Please do not wear clothing with zippers. Workout or loungewear is appropriate. To ensure your clothing doesn’t get caught-up in the studio exercise equipment, please consider wearing tight-fitting tops/shorts/leggings.

Please avoid wearing sunscreen or make-up that will leave an oily residue on the Pilates equipment; as a courtesy to clients with allergies, please avoid using strongly scented perfumes, sprays and lotions.

CorSano Pilates has a long-haired dog that sheds. While she does not enter the studio, her hair and dander has been known to creep onto your instructor’s clothing. Please consider this when booking an appointment. Please leave your own pets at home (unless they are super cute, clean and well-behaved, and in that case let’s talk about it)!

CorSano Pilates is a private studio. This means that if you are taking a Private Session, your cell phone can stay “on.” Cell phone use during Semi-private Sessions should be agreed with your training partner.

CorSano Pilates will not sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organization. The personal information that you provide during the registration and Foundation Session process is used to communicate with you about scheduling your appointments, and in the case of private and semi-private training, the information may be used to customize your training program. We will require your written consent to use your contact information for periodic informational mailings/email newsletters from CorSano Pilates. Please click here for more details.

CorSano Pilates shall not be liable for any loss, personal injury or damages of any kind sustained by a person arising from the participation in movement training and activities including, but not limited to, Foundation, Private and Semi-private Sessions, professional courses, workshops, master classes, student observation, individual use of the studio, premises or equipment. A potential or registered client, student or visitor assumes full responsibility for any injuries or damages that may occur to him/her/they while participating in exercises or activities under the guidance of a CorSano Pilates instructor regardless of the location or premises in which the exercises or activities take place. Clients agree to inform their instructor accurately and fully concerning their health, physical fitness and any relevant changes in their health and physical fitness and recognize that they should check with their physician before starting a new form of exercise. All clients under the age of 18 years must have written consent from a parent or guardian before commencing any training at CorSano Pilates.

Studio policies are subject to change.